Housing Repairs
Every repair logged, timed, evidenced. SLA breaches caught before they escalate.
Preview: red/amber/green timers, backlog, export status — not real data.
Compliance without cracks. Evidence without gaps.
We help regulated organisations manage repairs, complaints, data, and obligations — with audit-ready proof built in.
GDPR
FCA
SRA
Ombudsman
ICO
WCAG
Housing
Legal
Councils
What we fix, in plain view
Complaints
From first contact to ombudsman, every step tracked and documented.
Data & Marketing
GDPR, PECR, ASA — campaigns and comms that prove compliance at every stage.
Core products
Veridex
Guided intake that captures complete stories and proof from the first touch.
OmniAssist
One AI brain across phone, SMS/WhatsApp, email, social DMs, web, BSL/video.
RBIS Dashboard
Live RAG view across domains with drill-downs, exports, and board assurance.
PACT Ledger
Turn commitments into enforceable, trackable objects with timers and nudges.
RBIS AI
Behaviour meets machine judgement — speech/text signals with human review.
AI Auto Call Answering
Front-line call handling that never drops compliance; consent and triage built-in.
NextusOne CRM is on the waitlist.
Watermarked PDF + CSV annexes; reviewer attestation; signed export hashes.
When regulators ask, you’ll already have the pack
Repairs, Complaints & Ombudsman, Data Protection (DSR/Breach/Consent), Accessibility (WCAG), Governance & Risk.
Conversion uplift
Toolkit fixes pushed conversion 6% → 13% in 14 days (controlled test).
Escalations cut
Cleaner dossiers reduced escalations by −28% (housing pilot, 6 weeks, anonymised).
RBIS Behavioural & Intelligence Services
It’s not words vs tone — it’s the behaviour behind both. We analyse cadence, pauses, tonal shifts, and lexical changes alongside documents, timelines, and system logs. The interaction between language and delivery is where truth slips out.
- Applications: negotiations, risk & compliance, leadership/recruitment.
- Methods: behavioural pattern analysis, document authentication, audio forensics, cross-reference verification, statistical tests, timeline reconstruction.
- Deliverables: independent, court-ready reports and decision briefings. RBIS is not a law firm.
For Agents
Micro-dashboards for frontline workers: my cases, SLA timers, today’s KPIs.
For Executives
Board Assurance Dashboard: red/amber/green risk view with audit & escalation logs.
Starter
5 pages, Lighthouse 95+, privacy policy, basic schema, Turnstile form.
Growth
12 pages, blog/insights, advanced schema, performance budget, uptime monitor.
Regulated Pro
20+ pages, a11y audits, DPA/PECR overlays, consent manager, CSP/HSTS headers.
See full pricing and licensing on SaaS Licensing.
Proof beats promises. Start building yours today.
Download a Sample Pack View Sample Reports
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