Licensing principles
- Evidence-first deliverables: watermarked PDFs + CSV annexes with signed hashes.
- Data portability: export your data at any time in open formats.
- 12-month terms; public sector break-clause options available.
SaaS Licensing & Pricing
Transparent pricing designed for regulated environments. Public-sector banding aligns to common UK rate-card practice (banded by size, complexity, and assurance needs). Commercial tiers keep costs predictable and fair. Ongoing monthly support is custom to fit your risk profile and scale.
All prices shown are in GBP and exclude VAT. Quotes formalise scope, data regions, and assurance level.
Fair, predictable costs
- Organisation banding for councils/housing associations.
- Seat/usage tiers for commercial companies.
- Discounts for multi-product bundles.
Compliance built-in
- DPIA support and DPA available on request.
- Consent-mode analytics; strict headers (CSP/HSTS/etc.).
- WCAG 2.2 AA accessibility posture.
Public-Sector Banding (Councils & Housing)
Aligned to typical UK public-sector costing practice: banding by organisation size and complexity. Final quotes reflect scope, integrations, and assurance level.
| Band | Definition (indicative) | Platform fee / mo | Per-user / mo (where applicable) |
|---|---|---|---|
| Band A | Small district / < 10k housing stock | £650–£950 | £19–£29 |
| Band B | Medium borough / 10–30k stock | £950–£1,650 | £17–£27 |
| Band C | Large unitary / 30–60k stock | £1,650–£2,650 | £15–£25 |
| Band D | Group / > 60k stock or multi-authority | £2,650–£4,500 | £14–£22 |
Evidence packs and AI minutes are metered add-ons. Procurement via PO, with standard public-sector terms respected.
Starter (Commercial)
£290/mo + £19/user
- Small teams, single product
- Email support, 2 evidence packs/mo
- Consent-mode analytics
Growth (Commercial)
£690/mo + £17/user
- Multi-product bundle (any 2)
- 4 evidence packs/mo + priority email
- DPIA template & review call
Regulated Pro (Commercial)
£1,490/mo + £15/user
- All core products (excl. NextusOne)
- Unlimited internal packs + quarterly audit
- Signed DPA; region pinning options
Product SKUs & Pricing
Veridex — Intake & Evidence
from £1,250/mo org + £19/user
- Guided intake, timeline builder, secure uploads
- Evidence pack generator (PDF + CSV, watermarked)
- Reviewer attestation and signed export hashes
RBIS Dashboard Suite
from £900/mo org + £15/user
- RAG across Repairs, Complaints, Data, A11y, Risk
- Drilldowns + exports, board assurance view
- CSV ingestion, scheduled reports
PACT Ledger — Promises & Obligations
from £690/mo org + £12/user
- Timers, nudges, breach forecasts
- Promise objects with change log & attestations
- Court-ready exports in minutes
RBIS AI — Behavioural Intelligence
from £990/mo org + £0.09/min audio
- Speech/text signals: cadence, pauses, tone shifts
- Human-in-the-loop review; redaction tools
- Evidence snippets with timestamps
RBIS AI Auto Call Answering
£390/mo platform + £0.12/min
- Identity checks, consent capture, triage
- Veridex case with audio + transcript
- Escalation to human on uncertainty
NextusOne CRM (Waitlist)
TBA — pre-order
- Consent ledger, DSR tooling, retention rules
- Immutable audit trails, lawful-basis tagging
- Pricing confirmed at onboarding
Support plans
- Standard — email support, 2-day response, release notes.
- Priority — priority email, next-business-day, quarterly review.
- Regulated — named CSM, same-day criticals, change-control gates.
Ongoing monthly support is custom — scoped to your assurance level and event volume.
SLA targets
- Platform uptime 99.9% (SaaS months)
- Priority incidents: response 2h, update 4h
- Backups & integrity checks: daily
Onboarding & services
- Kickoff & configuration: £3,500–£8,500
- Integrations (per): £1,200–£4,800
- Training (per cohort): £950
Public-sector projects may be phased to match procurement milestones.
Key licensing terms
- Annual term; monthly/annual billing options.
- Public-sector break clause where required.
- Data residency options (UK/EU) for supported products.
- DPA available; DPIA templates provided.
- All rights reserved; IP protections in Terms.
Fair use & metering
- AI minutes, evidence pack generation, and storage are metered.
- Burst allowances for incident periods.
- Overages billed monthly with report detail.
Request a public-sector band or commercial bundle
Tell us your size, sector, and product mix. We’ll return a quote aligned to common UK rate-card practice — and a clear breakdown of platform, users, and metered usage.
Get my quote See sample evidence packs
All rights reserved © RBIS UK Ltd Terms include IP protections Watermarking / code obfuscation where appropriate