RBIS OmniAssist

One AI brain. Every channel. Zero wasted time.
Turn calls, texts, DMs, emails and BSL/video into structured, compliant actions — posted to your CRM in minutes, not hours.

Try Live Watch a guided demo

No sign-up · UK English by default · 100+ languages supported

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Why OmniAssist

Multi-channel, one brain

Phone, SMS/WhatsApp, email, social DMs, web, BSL/video — the same AI core powers every touchpoint.

Structured & compliant

Every conversation outputs a fully structured case/report/lead with audit trail — ready for Safety Culture & CRM.

Builder, not code

Define workflows (questions, logic, uploads, routing) in config. Add new products without changing code.

Accessibility first

BSL options, captions, screen readers, keyboard nav, dyslexia mode, and 100+ languages with auto-detect.

Adaptable workflows

Add gas safety checks, void inspections, legal letters and more — just edit the config.

OmniAssist Intake

Repairs · Safety & Compliance · Sales Intake · Multilingual · Accessible

Damp & Mould Repair

Complete a damp/mould audit and create a repair case with secure photo upload link.

Severity (light/widespread/severe)
Health impact / vulnerable persons
Rooms affected & duration
Suspected cause (leak/condensation/ventilation)
Access windows, postcode, phone
Destination: Portal/CRM with secure upload

Safety Culture Report

Walk a client through fields and file a Safety Culture report.

Site name/code & inspection date
Responsible person
Hazards & corrective actions
Deadlines
Incidents/near-misses/training updates
Destination: Safety Culture

Sales Lead Capture

Collect lead details, qualify needs, and post to CRM.

Name, email, phone
Summary of need
Scale/volume
Priority (speed, cost, compliance)
Next step (call/meeting)
Destination: CRM

Channels & Accessibility

Phone & Voice

Natural speech over telephony/SIP. Auto-summaries and transcripts routed into your CRM.

Text & Social

SMS, WhatsApp, email, Messenger, Instagram, X — consistent experience, same structured outputs.

BSL & Languages

BSL via live relay or avatar; automatic translation for 100+ languages; disability-supportive UI.

Live Demo

Voice: Off

Click a guided demo above to see a complete end-to-end conversation. Press “Reset” to return to live chat.