Notice: RBIS UK Ltd (England amp; Wales) provides independent intelligence analysis and reporting. We are not a law firm and do not provide legal advice. Contact: contact@rbisintelligence.com Details
Notice: RBIS UK Ltd (England & Wales) provides independent intelligence analysis and reporting. We are not a law firm and do not provide legal advice. Contact: contact@rbisintelligence.com
RBIS

Solutions for Regulated, Complaint-Prone Environments

Impartial analysis, behavioural intelligence, and audit-ready evidence packs. From frontline timers to Board assurance, RBIS turns messy realities into defensible decisions.

Talk to Sales View Sample Reports

Councils & Local Authorities

Impartial dispute support between tenants and landlords. Forensic analysis of documents, communications, and financials prevents costly escalation.

  • Independent chronology & evidence correlation
  • Repairs & compliance with SLA timers and breach flags
  • Board-ready briefings with RAG status and next steps
Request a council brief See Repairs module

Outputs you’ll get

  • Signed PDF report + CSV annexes
  • Redacted version for disclosure
  • Evidence pack mapped to regulator checklists

Housing Associations

Identify coercion, fraud, and risky behaviour. Protect residents and reputation with clear evidence and faster resolutions.

  • Top recurring categories; backlog heatmaps
  • Complaint-to-resolution ratio & sentiment checks
  • Promise & obligation tracking via PACT
Book a housing assessment Explore PACT Ledger

Recommended stack

Veridex (intake) RBIS Dashboard RBIS AI

Collect complete stories from first contact, track deadlines, and export regulator-ready packs.

RBIS AI Dashboard Suite

Law Firms

Court-ready forensic reports and behavioural insights that stand up to scrutiny. We act as independent analysts, not advocates.

  • Evidence authentication & metadata review
  • Speech & text behavioural signals with timestamps
  • Expert witness availability (subject to conflict checks)
Request a sample pack Behavioural Services

Integrations

We integrate with your DMS/CRM via secure uploads and signed links. NextusOne CRM is on a waitlist; other CRMs supported today.

Redaction Watermarking Audit trail

Corporate & HR

Independent reviews of sensitive communications and behavioural profiling for dispute prevention and fair outcomes.

  • Consistency checks across email, chat, and calls
  • Role-based views: Agent KPIs to Board RAG
  • Accessibility & inclusion overlays for process fairness
Request a corporate review Agent dashboard

Automate first contact

Use RBIS AI Auto Call Answering to capture facts, consent, and structured cases 24/7 with escalation to humans on uncertainty.

RBIS AI OmniAssist

Start here (role-based journeys)

Repairs Manager
Begin with Repairs & SLA → add Repairs Evidence Pack.
Complaints Lead
Use Complaints & Ombudsman → export Chronology & Tone.
DPO/Privacy
Track DSAR/Breach/Consent → request Data Protection Audit.
HR Director
Apply Behavioural analysis → generate Governance Briefing.

Send your brief

Assurance

  • Human-in-the-loop; reviewer attestations
  • Immutable audit trails; signed exports
  • Redaction & pseudonymisation

Security & Privacy

  • TLS + HSTS; strict security headers
  • Region-pinned hosting (UK/EU)
  • Least-privilege admin; MFA

See Trust Center for CSP/HSTS snippets.